user

Who am I?

I am a self-starting Scrum Master and team leader with project management experience, primarily in the CPQ space. I got my start doing front-end software development and took an opportunity to jump into a leadership role early on in my career. I have led several different teams through a variety of projects; from small updates to large company splits/acquisitions to brand new development. I am often the person people rely on to get things done. I do my best to lead my teams by example and take an empathetic approach to leadership. My experience in development, requirement discussion, solution design, project sizing, product support, and team leadership provide me with a unique skill set that can provide value to any team. I am eager to learn and expand my area of expertise, even if that means jumping into unknown waters; doing this allows me to increase my depth of knowledge in order to be prepared for any situation.

Skills

Experience

ArganoKeste  

2022 to Present

Scrum Master

• Conduct scrum ceremonies across a few different teams
• Coordinate between teams to ensure cohesive deliverables and solid communications
• Coach and facilitate team discussions to ensure project is on track and help alleviate blockers
• Manage Agile Sprints/Kanban board through story assignment
• Work closely with product owner to ensure stories are maintained and deliverables are clear

Wipro  

2021 to 2022

Scrum Master

• Coach and facilitate team discussions to ensure project is on track and help alleviate blockers
• Ensure backlog is groomed and the required information is present in user stories
• Provide regular updates to stakeholders and keep the project aligned with the desired scope and timeline
• Understand the needs of our business and help translate that for our team to ensure we are delivering properly
• Improved defect turn around time and brought a project with a large amount of defects to a manageable state
• Track team velocity and sprint progress


Senior Business Analyst

• Business Analyst working on a brand new custom CPQ solution for Hewlett-Packard dealing with configuration of products and services
• Worked with the product owner to detail and clarify user stories/requirements analysis
• Functional expert on the development team that ensures smooth and correct development of user stories
• Anticipated requirements and suggested areas where processes could be improved
• Reviewed the business processes and ensured it met the needs of our users and product owner
• Communicated out information to developers, business users and stakeholders in a clear format that each group could follow

DXC Technology  

2017 to 2020

Project Manager/Scrum Master

• Fill various roles in DXC including IT lead, Business Analyst, and Project Manager within the CPQ (config, price, quote) space.
• A Main point of contact for our clients, which requires me to take a big picture approach to analyze and guide solutions.
• Successfully lead many projects through the full lifecycle, most often using Waterfall and SixSigma methodologies.
• Coordinate solutions and issue resolution between many application teams in different regions.
• Create and negotiate project contracts with our clients, including staffing and time requirements. Most recently facilitated a 1-million-dollar contract.
• Run and maintain 4 mission critical applications as the SME, including Oracle Bigmachines and its integration with Salesforce, as well as custom HPE applications responsible for partner quoting and communication.
• Resolve issues for the above applications using knowledge of the applications, Linux, SQL and prior development experience.
• Improved turnaround time for issues and development items by implementing the use of tools like Trello within my teams.
• Manage code and reviews using github.
• Created onboarding and wiki documentation for my applications.
• Lead analysis, documentation and project design.
• Coached and facilitated team adoption of Agile/Scrum techniques during software development

Hewlett Packard
Enterprise  

2015 to 2017

Programmer Analyst/Project Manager

• Ran and maintained 2 mission critical applications as the SME for partner pricing communication
• Resolved issues using knowledge of the applications, Linux, SQL and prior development experience
• Point of contact for business users for any issues or guidance for new development in the partner pricing communication space
• Performed scope analysis, clarification and design for projects
• Lead projects for partner communication applications


2014 to 2015

Software Engineer

• Front end web developer, in an Agile environment, on an application that tracked inventory for customers.
• Utilized Javascript/AngularJS and HTML/CSS to implement responsive design for our mobile users.
• Responsible for look and feel of the UI.


Education

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Texas Tech University

Bachelors of Science in Computer Science

2014

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Scrum Alliance

Certified Scrum Master

2021

Certificate ID: 001257865

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Google Cloud

Associate Cloud Engineer

2020

Certificate ID: QA9qnD


Career Growth

• Decreased turn around time for application issues by 80% on average.
• Trusted by many of our business customers to be the point of contact for many of our CPQ applications.
• Led application teams through a company wide split.
• Year over year, took on greater responsibilities and applications while maintaining great service.
• Lead application teams through company acquisition changes.
• Lead teams successfully through 10+ Major projects and several significant and minor.
• Consistently reached high performance status.
• Won our company a $1m+ contract