I am A highly motivated and results-oriented Project Manager and Scrum Master with 10+ years of experience leading diverse teams and delivering successful projects across various industries, including eCommerce, healthcare, and technology. Proven ability to manage complex projects, drive Agile adoption, and facilitate effective communication across all levels of stakeholders. Expertise in various project management methodologies and a strong understanding of software development processes. Skilled in utilizing project management tools such as Jira, Confluence, and Smartsheets to enhance project efficiency and collaboration. Proven ability to negotiate and secure project contracts and scope. Adept at identifying and mitigating risks, managing budgets, and ensuring projects are delivered on time and within scope. Possesses strong leadership, communication, and interpersonal skills, enabling effective team management, stakeholder engagement, and conflict resolution.
• Led and managed diverse projects, including eCommerce, Mulesoft/Boomi/Azure integrations, SAP development, Tableau, Sales performance tools, cloud migrations, and managed services.
• Successfully delivered projects on time and within budget, ensuring client satisfaction and achieving project objectives.
• Facilitated Agile ceremonies, managed sprints, and worked closely with product owners to define and track user stories.
• Improved communication processes between teams, resulting in increased cohesion and alignment on deliverables.
• Re-engineered PMO processes and reporting through the implementation of Smartsheets, enhancing efficiency and visibility.
• Established standards for Jira use within the PMO, promoting consistency and best practices.
• Facilitated team discussions and scrum events to ensure project progress and remove impediments.
• Coached and educated teams on Agile principles and best scrum practices.
• Collaborated with product owners to define and maintain a clear product backlog.
• Provided regular updates to stakeholders, ensuring project alignment with scope and timeline.
• Designed a custom product configuration tool for the client's CPQ platform.
• Served as the main point of contact for clients, providing guidance and solutions within the CPQ (config, price, quote) space.
• Negotiated and secured project contracts, including a 1-million-dollar contract.
• Led multiple projects through the full lifecycle, communicating status and milestones to stakeholders.
• Improved turnaround time by 60% for issues and development items by implementing tools like Trello.
• Created onboarding and wiki documentation to enhance knowledge sharing and team efficiency.
• Managed and maintained 4 mission critical applications as the SME.
• Coached and facilitated team adoption of Agile/Scrum techniques during software development.
• Managed and maintained two mission-critical applications as the SME for partner pricing communication.
• Provided support and guidance to business users on new development and issue resolution.
• Conducted scope analysis, clarification, and design for projects.
• Planned, organized, and led projects for the partner pricing communication space.
• Front end web developer, in an Agile environment, on an application that tracked inventory for
customers.
• Utilized Javascript/AngularJS and HTML/CSS to implement responsive design for our mobile users.
• Responsible for look and feel of the UI.